{"id":245,"date":"2017-04-25T08:58:00","date_gmt":"2017-04-25T13:58:00","guid":{"rendered":"https:\/\/vumicro.com\/?page_id=245"},"modified":"2017-08-03T10:08:44","modified_gmt":"2017-08-03T15:08:44","slug":"i-am-having-problems-getting-the-software-started-never-got-an-email-with-my-serial-numberlicense-forgot-my-username-forgot-my-password","status":"publish","type":"page","link":"https:\/\/vumicro.com\/es\/support\/faqs\/i-am-having-problems-getting-the-software-started-never-got-an-email-with-my-serial-numberlicense-forgot-my-username-forgot-my-password\/","title":{"rendered":"I am having problems getting the software started (never got an email with my serial number\/license, forgot my username, forgot my password)."},"content":{"rendered":"<p>One of our most common inquiries from students is why they did not receive their license\/serial number. We always ask them to do the following:<\/p>\n<ul>\n<li>check their SPAM folder for the email,<\/li>\n<li>check alternate email addresses (we send the license to the address entered when purchasing the software),<\/li>\n<\/ul>\n<p>If neither of these options gives you the information needed to resolve the issue, please contact us through the License\/Password\/Login link on the Support page.<\/p>","protected":false},"excerpt":{"rendered":"<p>One of our most common inquiries from students is why they did not receive their license\/serial number. We always ask them to do the following: check their SPAM folder for the email, check alternate email addresses (we send the license to the address entered when purchasing the software), If neither of these options gives you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":111,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-245","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/vumicro.com\/es\/wp-json\/wp\/v2\/pages\/245","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vumicro.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vumicro.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vumicro.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vumicro.com\/es\/wp-json\/wp\/v2\/comments?post=245"}],"version-history":[{"count":3,"href":"https:\/\/vumicro.com\/es\/wp-json\/wp\/v2\/pages\/245\/revisions"}],"predecessor-version":[{"id":275,"href":"https:\/\/vumicro.com\/es\/wp-json\/wp\/v2\/pages\/245\/revisions\/275"}],"up":[{"embeddable":true,"href":"https:\/\/vumicro.com\/es\/wp-json\/wp\/v2\/pages\/111"}],"wp:attachment":[{"href":"https:\/\/vumicro.com\/es\/wp-json\/wp\/v2\/media?parent=245"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}